Who contacts our clients to chases up survey entry once it is underway?

OK - once we have promoted the survey to our members and if we then hand management of the survey over to BS, how does it work?

This can be done by your orgabnisation or ours. Either way is fine. Our system integrates with emailing software so once you have provided us with a database of members whom you wish to target, we then send emails regularly as a reminder. These tend to be automated over a period with set times to deliver prior to survey closure date For example if a survey is 'Open' for say 3 weeks we may set reminders to 3 days to go, 7 days to go and 14 days to go. This is an optional feature. You can provide the text and set time periods according to your needs These emails will include a link to the Members Private Portal along with user names and passwords to make life easy. Effectively all they to do is click a button and "bingo" they are participating. The goal here is efficiency, flexibility and minimal administration work!