Should our company follow up participants as well?

if they haven't provided their information once we have invited them, or would we need to do that?

As part of our survey management options you can choose if you would prefer to chase up your members or we can do it all for you. We are wanting your organization to gain the value from the survey and much of this revolves around your sales staff using this as a tool to ‘value add’. On this basis, it is best if your organisation has a reasonable level of involvement in pursuing interested members. If this is not viable then let us email the reminders for you.

You must be aware that we can remind your members when they have not entered their information but it is not our job to sell the concept to them. Selling the concept to your members is critical for this to be a success and create value.